Customer Information System

MICON recently assisted Montana-Dakota Utilities Co. in a Customer Information System (CIS) Consulting Project.
Responsibilities included:

Development of a Business Case
Development of a Request for Proposal (RFP) for potential Product Vendors
Evaluation and Selection of a Product Vendor
Development of a Request for Proposal for potential System Integrators
Evaluation and Selection of a System Integrator
Conduct Contract Negotiations